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Find the Cause Before You Try a Fix.

Start with the symptom you see. Each guide follows a clear path from likely cause to safe checks and practical next steps.

Diagnostic guides

SymptomWhat you notice

CauseWhy it happens

CheckWhat to inspect

FixWhat to do next

Choose a symptom

What’s Happening?

Use the issue that best matches what your air fryer is doing.

Food stays cold, takes too long or cooks unevenly.

The appliance will not turn on or controls do not respond.

White smoke, residue or smoke during a cook.

New appliance odor, burning smell or lingering grease.

Rattling, buzzing or unexpected sounds.

The fan does not seem to run or food is not crisping.

Common paths